The products I offer on this site are downloadable soft items, mostly in PDF format.  For this reason, you cannot 'return' them.  Contact me at DonDronesOn@gmail.com if you believe you should be refunded for your purchase.  I'm not unreasonable ("Oops...I bought this item twice by mistake"), but I will not offer refunds in cases where you simply ordered the wrong item because you did not read the description. Please also note that all items are copyrighted intellectual property and cannot be copied, distributed, or sold without my permission.